We ensure caregiver compatibility. If the caregiver we send is not a good fit for any reason, we are happy to change to a different caregiver to better meet your needs. We want all our clients to feel safe and comfortable with our caregivers. We may ask if the caregiver can be “coached” or “is it time to make a change?”
At least once every 90 days, we will do an in-home supervisory visit. We want to ensure everything is going smoothly, that we are providing the care you need and that you are satisfied. At your supervisory visit we will ask some questions regarding the service and will observe our caregiver performing their tasks